FAQ

1. What is Beauty Hub Wholesale? Beauty Hub Wholesale is a place where you can purchase wholesale beauty products. Face, Body, Hair. We offer an exclusive selection of high-quality products.

2. Do you offer international shipping? Currently we only ship throughout Australia.

3. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. You can find the complete list of accepted payment methods during the checkout process.

4. What is your return policy? As our products are exclusive, wholesale and personal care items at wholesale cost prices, we cannot offer a refund for wrong choices. We will only issue a refund if there is a problem with the quality of the product. Please review our detailed return policy for specific instructions and conditions.

5. Can I track my order? Yes, you can track your order using the tracking information provided in your order confirmation email. You can also log in to your account to check the status of your order.

6. Are the beauty products authentic? Absolutely! We guarantee that all the beauty products we offer are 100% authentic. We source our products from reputable manufacturers and suppliers to ensure quality and authenticity. All productrs are made in our lab in Australia and will have BATCH TO BATCH VARIATION as they are made in small batches. 

7. Do you offer wholesale pricing for businesses? All our prices are already wholesale prices and greatly reduced. However, we provide competitive pricing to businesses based on BULK PURCHASE. If you are interested, please contact our dedicated business support team for more information and assistance.

8. How do I contact customer support? Our customer support team is here to assist you. You can reach out to us through our Contact Us page, where you'll find our contact information, including email and phone number. We aim to respond to your inquiries promptly. Otherwhise, email hello@beautyhubwholesalers.com.au

9. How can I stay updated on promotions and new arrivals? To stay informed about our latest promotions, new product arrivals, and beauty tips, subscribe to our newsletter. You can also follow us on social media platforms like Facebook, Instagram, and Twitter for regular updates and exclusive offers.

If you have any further questions or need assistance, please don't hesitate to contact our friendly customer support team. We're here to make your shopping experience at Beauty Hub Wholesale enjoyable and convenient.